Big Idea

The REconfigure REtail Mandate: REtool Commerce

Companies continue to leverage digital technology to innovate retail solutions. Shoppers demand seamless omnichannel experiences, however most are underprepared to deliver multichannel commerce. Only those retailers and suppliers that retool their commerce models will thrive.

Startups and technology companies continue to leverage digital technology to innovate retail solutions purpose-built to overcome shoppers’ pain points – thus continually raising expectations at retail, whether online or in the physical store. Shoppers demand a seamless omnichannel experience; however, most retailers and suppliers are underprepared to deliver truly multichannel commerce.

In this issue of REtool Commerce, Kantar Retail explores the key dynamics in the shift toward the new economy commerce models required to remain competitive. We conclude with implications for retailers and suppliers seeking to retool their commerce efforts.

Read the full publication here.


Big Idea

What Are "Big Ideas"?

Forward looking and thought provoking, Big Ideas focus on the topics we believe will most significantly affect the retail landscape. Developed by our experts, these are the must-have insights in helping you prepare for the realities of tomorrow.