Identify and leverage emerging trends in digital retail, technology, supply chain, and marketing to grow eCommerce and better target shoppers across multiple channels. Topics Understanding Pure Play Retailers The Shoppers' Evolving Path to Purchase Developing Multichannel Strategies Staying Ahead of Emerging Trends Interactive Chart: Amazon and Prime Penetration Amazon's rise as a retail force has been swift and steady. To better understand the growing reach of Amazon among shoppers, use this interactive graphic to see the multi-year trend in shopping Amazon.com and Prime membership. Line: Percent of U.S. Households Shopped Amazon.com during Past Four Weeks Bars: Percent of U.S. Households with Amazon Prime Membership* * Prime Membership incidence rates reported in December of each year All Shoppers Gen Y Gen X Boomers Seniors HH with Kids HH without Kids "Haves" "Have Nots" Understanding Pure Play Retailers Summary Slides Amazon North America: The big beats from Q2 2019 2 Aug 2019 By: Rachel Dalton. 11 Slides This slide summary report evaluates the Q2 2019 financial results, highlights key North America initiatives and important themes ahead. Summary Slides North America: Amazon Prime Day 2019 recap 30 Jul 2019 By: Kantar Research Team. 67 Slides This visual summary examines the key themes and insights during Amazon’s 2019 Prime Day in North America. Summary Slides Battle of the Titans: Amazon vs. Walmart series 29 Jul 2019 By: Rachel Dalton, Laura Kennedy. 17 Slides As Amazon has expanded its influence and battled Walmart to be the most-shopped retailer in America, the comparisons — and faceoffs — between the two behemoths have been hard to ignore. This study examines the two retailers’ online grocery baskets, and ultimately, who wins on price. Followers: 53 BLOG POST Top takeaways from Amazon’s Q2 2019 earnings release call 26 Jul 2019 By: Rachel Dalton Amazon reported another quarter of double-digit net sales growth, but operating income slowed considerably due to the rollout of one-day free shipping and other investments. Here’s a quick summary of the highlights from Amazon North America’s second-quarter earnings call yesterday: One-day ... Followers: 343 BLOG POST Amazon Prime Day 2019: What you need to know 15 Jul 2019 By: Kantar Research Team Prime Day 2019 did not disappoint. There were high profile launches, experiential promotions, and key connections across the Amazon ecosystem. The event was a win for Amazon – with revenue surpassing $5 billion in one day – but they weren’t the only winners. Retailers across ... View All The Shoppers' Evolving Path to Purchase Followers: 450 BLOG POST Rethinking big store perimeters 2 Sep 2019 By: Ray Gaul Retailing in the Week Ahead – Week 36, 2019 Conventional wisdom has it that the inside perimeter of big stores is where services are positioned. These include the lottery tickets, tobacco lockers, newsstand, or a click & collect area, even cafés/restaurants. This makes sense ... Followers: 73 BLOG POST Building a strong loyalty program in beauty 20 Aug 2019 By: Hanna Ryngmark In our most recent loyalty research Kantar found that attaining consumer loyalty is a continuous challenge for suppliers facing a multitude of external factors in their attempts to understand complex drivers behind shopper decision-making. At the same time, new data insights are increasingly ... Summary Slides eCommerce ON report: Global Insights Report 2019 -- Wave 1 25 Jul 2019 By: Kantar Research Team, Malcolm Pinkerton. 37 Slides eCommerce ON offers a foundational, shopper-centric understanding of eCommerce across categories and countries. This global overview introduces you to this exciting new project and details the scope of this unique and groundbreaking Kantar study. Followers: 84 BLOG POST Alibaba just made it easier to do business in China 27 Jun 2019 By: Malcolm Pinkerton Alibaba has taken another giant leap forward towards its ambition of becoming the world’s fifth-largest economy by 2023, becoming a truly global titan of commerce. A crucial element of realising this is attracting more global brands, large and small, to its platform. This has just become ... Summary Slides Understanding the now and next for Walmart eCommerce 24 Apr 2019 By: Laura Kennedy. 24 Slides As Walmart shores up the foundations of its eCommerce business, it is focusing on profitability, the role of Walmart.com, and its growing slate of online brands. View All Developing Multichannel Strategies Summary Slides Walmart US Q2 2019 results and analysis 17 Sep 2019 By: Laura Kennedy. 8 Slides Strength in grocery drove another solid quarter for Walmart, in store as well as via digital. eCommerce made up half of Walmart’s comp as the retailer reorganized its executive ranks to orient toward omnichannel. Executive Summary Home Depot Executive Summary 13 Sep 2019 By: Laura Kennedy. 24 Slides Our executive summary of Lowe's includes a look at the retailer's strategic positioning and an overview of its merchandising, marketing, and operations. Executive Summary Lowe's executive summary 13 Sep 2019 By: Laura Kennedy. 25 Slides Our executive summary of Lowe's includes a look at the retailer's strategic positioning and an overview of its merchandising, marketing, and operations. Followers: 84 BLOG POST Why Alibaba’s first store in Europe matters 27 Aug 2019 By: Malcolm Pinkerton Alibaba is continuing its quest to become a truly global omnichannel giant. The latest venture sees the eCommerce giant testing the waters of European commerce with the opening of its first physical store in Madrid, Spain, under the AliExpress Plaza banner. The 740-square-metre store will feature ... Summary Slides Mastering eCommerce Fundamentals: Ratings and reviews 26 Aug 2019 By: Kevin McCoy. 17 Slides Mastering eCommerce Fundamentals is a monthly series that provides tactics that can immediately and positively impact your eCommerce execution. This month will focus on how to interact with product ratings and reviews across retailers. View All Staying Ahead of Emerging Trends Summary Slides Hidden gems of the grocery channel: Q3 2019 10 Sep 2019 By: Ellie Pinto. 20 Slides The Hidden Gems series highlights ideas and themes from smaller retailers that Kantar does not regularly track. Read about this quarter’s innovation and developments in store formats, digital/technology, and executive leadership changes. ARTICLE Alibaba wants to wholesale to the world 8 Aug 2019 By: Howard Lake Having opened up AliExpress globally, Alibaba is now keen to globalize an already vast online B2B space by bringing its digital expertise to worldwide wholesale. With it now making overtures to Amazon Business clients in the US, will this further energize an already fast-growing sector? Followers: 133 BLOG POST Winning omnichannel to grow in retail 4 Jul 2019 By: Kantar Worldpanel In 2018, 96% of FMCG growth took place outside hyper and supermarkets, eCommerce grew 20%, discounters have been appearing almost everywhere, and new hybrid retail formats are becoming more common place around the globe. While GDP growth has been stable in recent years, growing on average +3.5% ... Followers: 108 BLOG POST Seen in Shanghai: Lessons from the land of ‘new retail’ 17 Jun 2019 By: Meaghan Werle The pace of change in China is reflected in Shanghai’s juxtaposition of old meets new, both in architecture and in retail. Upon landing at Pudong International Airport, you can sense the high level of consumption that occurs here in the shipping containers that dominate the Huangpu River, ... Followers: 108 BLOG POST Seen in Shanghai: Driving omnichannel connections at retail 17 Jun 2019 By: Meaghan Werle As the path to purchase becomes increasingly complex in China, retailers are ultimately looking to connect with shoppers both online and offline. In stores, signs for online-to-offline (O2O) services are widespread, highlighting the breadth of the assortment that shoppers can pick from stores ... View All